How can we help ?

Got a question about our drone insurance ?





Get in Touch

Please note that FlyIcarus Drone Insurance products are currently for UK residents only. 


Feel free to drop us a line via this contact form, or send us an email. FlyIcarus is always happy to receive feedback from our customers to help us improve our products and service. Our working hours are from 9:00AM to 17:00PM Monday to Friday, Saturday 10:00AM to 14:00PM (Sundays and Bank Holidays: Closed).

Address

20-22 Wenlock Road,

London,

N17GU

Opening Hours

Monday to Friday: 09:00am to 17:00 pm

Saturday: 10:00 am to 14:00 pm

Sunday & Bank Holidays: Closed

Phone

Tel: 0203 790 7385

Email

support@flyicarus.com

Online Chat Support

Why not chat to a member of the FlyIcarus team ?

Social Media

What happens if I need to make a claim ?

A claims process streamlined to make your life easier

1. Complete a Claims Form

If you crash your drone, simply fill out the online claims form, upload your flight logs and a member of the team will be allocated to your case.

2. Send Us the Drone

If you are able to recover the damaged drone, then you'll need to post it to us for repairs. If your can't find it, then you can skip this step.

3. Repair / Replace

We will proceed to either repair or replace your drone (New for Old), and will keep you updated every step of the way until repairs are complete.

4. Sit Back and Relax

Once repaired and tested, your repaired / new drone will be delivered back to you. We will also text you the DPD code to track it's location - simple.

Which type of policy do you have ?


Please complete the claims form to the best of your ability, providing as much detail as possible.


Please remember that failure to provide your flight logs for the date and time of the incident may result in your claim being denied. 


A member of the claims team will be in touch with you shortly.